Privacy Policy

1. Who We Are

This Privacy Policy is provided by Email Warm up ("EmailWarmup", "we", "us", or "our"), the data controller responsible for the personal information collected through our website and services.

• Legal Entity: Email Warm up
• Privacy Contact: contact@assabir.com

2. Scope of This Privacy Policy

This policy applies to personal data collected when you visit the EmailWarmup website, register for an account, use our email deliverability web application, or contact our support team. It does not apply to third-party websites or services linked to or from our platform.

3. Information We Collect

Account Information

To provide the service, we collect your email address and securely hashed password when you register for an EmailWarmup account.

Mailbox and Email Information

To perform automated email warm-up, we collect and store the IMAP and SMTP credentials (such as App Passwords) and server host details you provide.

Important Note on Email Access: We only access the data required to provide the connected functionality. Our system specifically searches your inbox and spam folders for a unique, hidden warmup_id tracking tag. We do not read, process, or store your personal or business email content.

Billing Information

Payment processing is handled securely by our payment provider, [PAYMENT PROCESSOR, e.g., Stripe]. EmailWarmup does not collect or store full credit card numbers.

Technical and Usage Information

We collect standard technical information automatically, which may include IP addresses, browser types, and usage logs to maintain security and monitor application performance.

4. How We Use Personal Information

We use your information for the following purposes:

• To create and manage your EmailWarmup account.
• To authenticate with your email provider and perform automated email warm-up sending and receiving.
• To move warmup emails from your spam folder to your primary inbox.
• To generate deliverability analytics and dashboard metrics.
• To provide customer support and troubleshoot technical issues.
• To maintain the security and integrity of our application.

5. Legal Bases for Processing

If you are located in the European Economic Area (EEA) or UK, we process your personal data under the following legal bases:

• Performance of a Contract: To provide the email warm-up services you subscribed to.
• Legitimate Interests: To secure our platform, prevent fraud, and improve our services.
• Legal Obligation: To comply with applicable tax and accounting laws.

6. Cookies and Similar Technologies

EmailWarmup uses essential session cookies to keep you logged into your account and secure your session. [ADD DETAILS HERE IF USING ANALYTICS COOKIES LIKE GOOGLE ANALYTICS, OR STATE THAT ONLY ESSENTIAL COOKIES ARE USED].

7. Who We Share Information With

We only share information with verified service providers necessary to operate EmailWarmup, including:

• Cloud hosting and database providers [e.g., AWS, DigitalOcean, etc.].
• Payment processors [e.g., Stripe] to handle subscriptions.
• [ADD ANY EXTERNAL ANALYTICS OR AI PROVIDERS ACTUALLY USED].

8. International Data Transfers

Your information may be transferred to, and processed in, [SERVER LOCATION/COUNTRY]. Where data is transferred internationally, we ensure appropriate legal safeguards are in place, such as [STANDARD CONTRACTUAL CLAUSES / ADEQUACY DECISIONS - IF VERIFIED].

9. Data Retention and Deletion

We retain your account information and mailbox credentials only for as long as your account is active.

Account Deletion: If you delete a connected mailbox from your EmailWarmup dashboard, the credentials are removed from our active database. If you request full account closure, your data is securely deleted, subject to applicable legal or tax retention requirements.

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (HTTPS) and secure hashing for passwords. However, no internet transmission or storage system can be guaranteed completely secure.

11. Your Privacy Rights

Depending on your jurisdiction (such as the EEA or UK), you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data.
• Object to or restrict certain processing activities.

To exercise these rights, please contact us at contact@assabir.com.

12. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page, and the "Last updated" date will be revised accordingly.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: